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Support, Training, Consulting

Services

Mondeca has developed an established consulting practice around Semantic Web technologies to assist and train clients, integrators, and partners. Service clients benefit from Mondeca's extensive experience in successful operational product installations for a variety of large organizations. Mondeca services can be billed based on time and materials or at a fixed cost.

Training

Training on the subjects of the Semantic Web, Open Data, and taxonomy standards

Mondeca's experts offer courses on the theory and practical usage of the semantic W3C standards RDF, OWL, Sparql, and SKOS.

Training specific to Mondeca’s products

Mondeca consultants offer courses for ITM and CA Manager users as well as for developers that wish to create applications using the ITM Java and Web Service APIs. Mondeca also helps its clients to define the complex architecture of larger solutions, including the choice of technology components and the methods for their integration.

Knowledge engineering

Ontology is an effective tool for modelling domain knowledge. However, significant expertise is required to optimize its flexibility and performance. Mondeca's knowledge engineering consultants analyse client business requirements and translate them into the optimal ontology for deployment with ITM.

Legacy data migration

Green field operations are a rarity in information technology. There usually exists a substantial amount of legacy content, such as database dumps, lists of vocabulary terms, or glossaries, that is available in diverse formats such as ASCII or XML. This content needs to be migrated to the new semantic information system in order to capitalize on the enterprise information assets. Mondeca consultants are experts in transforming existing content for reuse within semantic applications.

Technical Support Services

Technical support is available for customers with valid maintenance contracts. Support is provided via email, phone, and remote login from 9am to 6pm, Central European time. Support in other time zones is available via our local distributors.